What is Therapy/Counselling?
Therapy/Counselling is a safe, confidential and supportive space where you can talk openly about your thoughts, feelings, and experiences with a trained counsellor/therapist.
It helps you explore challenges, gain clarity, and build tools to manage life more effectively.
It isn’t just about addressing problems or being at crisis point, although a lot of people do come at this point, it’s also about wanting to gain insight, and develop growth and resilience with someone who doesn’t know you and keeps it confidential.
Talking about personal things with someone who doesn’t know you yet can feel strange in the beginning. However, our job is to make you feel safe and comfortable to talk, by being non-judgemental, empathic and we still like you no matter what you say; honestly, there’s not a lot we haven’t heard.
Many clients say that after a couple of sessions, it starts to feel natural. Remember, you’re in control of what you share, and the counsellor is there to support you at your pace. We do counselling ‘with you’ collaboratively.
Counselling works best when you attend weekly appointments. If cost could prevent you from attending weekly appointments, please speak to one of our receptionists about this to see if we can support you with costs.
Does Therapy Work?
We absolutely believe it does, yes.
Research consistently shows that therapy can reduce symptoms of stress, anxiety, depression, trauma, and other challenges. More importantly, it helps people feel heard and empowered to make changes that will be meaningful to their life.
The effectiveness often depends on finding the right type of therapy and a therapist you connect with; and we can help with that.
The BACP (British Association of Counselling and Psychotherapy) in its Public Perceptions Survey 2025 found that 73% of all people who accessed therapy/counselling found it useful and 75% would recommend it to someone who was struggling with their mental health.
Benefits of Therapy/Counselling
Therapy offers a space to pause, reflect, and understand what’s really going on beneath the surface. Many people come to counselling when they notice the same thoughts, feelings, or relationship patterns repeating – even when they want things to change. With the right support, it’s possible to recognise unhelpful patterns, understand where they come from, and begin responding differently.
Reduces stress, anxiety, and depression
Improves relationships and communication skills
Increases self-awareness and confidence
Helps process trauma and difficult experiences
Provides strategies for coping with daily challenges
Do I Need Therapy?
You don’t have to be in crisis to benefit from therapy/counselling.
Many people seek therapy when they:
- Feel overwhelmed, stuck, or burnt out
- Experience ongoing sadness, worry, or anger
- Struggle with relationships or boundaries
- Want to process past experiences
- Simply want to better understand themselves
You’re Not Alone
If you’ve ever thought “I just need someone to talk to who understands” — therapy could help.
The BACP (British Association of Counselling and Psychotherapy) in its Public Perceptions Survey 2025 found 35% (29% men, 41% female) of the UK adult population had sought help from a therapist at some point in their life. In addition, 66% of people have experienced at least one mental health issues in the past five years.
Is Therapy Worth It?
Absolutely.
Think of therapy as an investment in your mental, emotional, and even physical wellbeing. It’s a proactive step toward building a healthier, more balanced life.
Just as we care for our bodies through exercise and nutrition, therapy helps us care for our minds and emotions.
Different Types of Therapy and Approaches
Therapy isn’t one-size-fits-all and the benefit of our centre is you have over 40+ counsellors to choose from with a hybrid of experience, training, approaches and qualifications.
Picking the right type of therapy can be confusing, but we can support with that.
Some of the most common types of counselling include:
- Individual counselling – one-to-one support for personal challenges
- Couples counselling – improving communication and strengthening relationships
- Family counselling – resolving conflict and building healthier family dynamics
Some common approaches (i.e., how do we work with you on your concerns), include:
- Cognitive Behavioural Therapy (CBT): Focuses on changing unhelpful thoughts and behaviours
- Person-Centred Therapy: Creates a supportive space where you lead the conversation
- Psychodynamic Therapy: Explores how past experiences shape current feelings and patterns
- Couples & Family Therapy: Helps improve communication and strengthen relationships
- Systemic Therapy: Looks at the bigger picture of your life, including family, relationships, and your social systems (family, friends, work colleagues). To understand how these connections influence your wellbeing.
- Integrative Therapy: Combines techniques from different approaches such as CBT, psychodynamic, and systemic) and tailors to your specific needs.
Our counsellors have trained in a diverse range of approaches
In addition, our counsellors have additional post qualifying training in relationship counselling, sex therapy, family counselling and children and young peoples counselling.
Our counselling and therapy services are delivered in line with BACP, COSRT and AFT frameworks and our team of counsellors are also individual members of professional bodies such as BACP, COSRT, BABCP, BPS, etc.
Preparing for Your First Session
Confidentiality & Trust
Book Today Online
Book your assessmentIf you can’t find a suitable time or date using our online booking system, please complete our Get Started form or give us a call on 0121 643 1638 and we’ll do our best to find an appointment that works for you.
Visit our costs page to learn more.
Who We Support
Here at Kapella (previously known as Relate Birmingham & Black Country), we believe everyone deserves access to relationship support. Our services are inclusive and open to individuals, couples, and families – regardless of your relationship status, sexual orientation, or background.