We’re here to support you
At Kapella (formerly Relate Birmingham & Black Country), we offer confidential, professional counselling services for individuals, couples, families, and young people across Birmingham and the surrounding areas. Whether you’re experiencing relationship challenges, family difficulties, emotional stress, or major life changes, our trained therapists provide a safe, supportive space to explore your thoughts and feelings.
You don’t need to be in a relationship to benefit from therapy. We offer counselling for individuals, couples therapy, family counselling, and mediation, helping you find clarity, improve communication, and move forward with confidence.
Our qualified practitioners work with people from all backgrounds and life stages – anyone looking for support, guidance, or a way forward.
Explore Our Counselling Services
Relationship
Counselling
Support for individuals and couples wanting to improve communication, rebuild connection, or navigate challenges in their relationship.
Family
Counselling
Helping families manage conflict, strengthen communication, navigate transitions, and build healthier family dynamics.
One Session
Therapy
A focused, solution-based session for people wanting to explore a specific issue and identify clear next steps.
Sex
Therapy
Specialist support for individuals and couples experiencing intimacy, sexual wellbeing, or relationship concerns.
Children and
Young People
Support for children and young people to talk through worries, big feelings, and life changes in a safe, confidential space – helping them build confidence and resilience.
Family
Mediation
Support for separating couples and co-parents to communicate more effectively and find practical, sustainable agreements.
You can also reach us by email at info@kapella.org.uk for any queries.
What to Expect:
Your first session will be an opportunity to explore the reasons you’re seeking support and discuss what you hope to achieve through counselling. Our counsellors will explain how the process works and how it can help. After this session, you decide whether to continue with ongoing support.
Frequently Asked Questions
Parents or carers are usually not in the room during sessions, unless the young person requests it. If the young person is under 13, parents will be invited to join the beginning of the assessment session. We believe it is important to involve parents in the young person’s progress, and they may be invited to meetings to discuss wellbeing with the young person’s consent.
Privacy is very important. What is shared in counselling is confidential, meaning the counsellor will not share personal information with anyone without consent, except in cases where safety is at risk. This is explained in more detail during your assessment session.
It’s okay not to know where to start, sometimes it can be difficult, and the counsellor will help guide the process. There’s no need to have all the answers; simply being open to talking is a great first step. If it’s hard to express feelings with words, creative interventions such as drawing or play can be used to help.
The number of counselling sessions can vary depending on the individual’s needs and goals. Some people find they only need a few sessions, while others may benefit from longer-term support. The counsellor will work with the young person to discuss the best approach, and the number of sessions will be reviewed regularly to ensure it continues to meet their needs
Who We Support
Here at Kapella (previously known as Relate Birmingham & Black Country), we believe everyone deserves access to relationship support. Our services are inclusive and open to individuals, couples, and families – regardless of your relationship status, sexual orientation, or background.
Book Today Online
Book your assessmentIf you can’t find a suitable time or date using our online booking system, please complete our Get Started form or give us a call on 0121 643 1638 and we’ll do our best to find an appointment that works for you.
Visit our costs page to learn more.